Privacy Policy

Privacy Policy

Introduction

Welcome to https://garage-door-service-southlake.onlyhirepros.com (hereafter referred to as “GDS Southlake” or “we”). We prioritize and respect your privacy by committing to protect the personal data of our users, customers, and website visitors. This Privacy Policy details our practices regarding the collection, storage, and usage of personal information in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Sales Privacy Act (UCPA), Connecticut Consumer Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party platforms, services, or websites linked from our site, which have their own privacy policies governing data usage.

Processing Activities

This Privacy Policy outlines the ways in which we process personal information during various user interactions:

  • Authorized User Activity: When you use our applications and services as an authorized user, we collect and process data necessary for service delivery and account management.
  • Website Visits: Visiting our websites linked to this policy means you agree to our data collection practices.
  • Communication: We may reach out via emails, calls, or texts/SMS for marketing, support, or service-related purposes, and we respect your consent in receiving such communications.

Personal Data Collection

We collect several types of personal information, including:

  • Account Details: User names, email addresses, and passwords used to access accounts on our platform.
  • Payment Information: Credit/debit card details, billing addresses, and transaction history for processing payments.
  • Financial Records: Banking information, income data (if provided), and financial status updates.
  • Purchase History: Products or services bought from us, including dates of purchase, quantities, and order amounts.
  • Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and location data from mobile apps.
  • Location Data: GPS coordinates and place information when using our location-based services.
  • Feedback and Reviews: Opinions, ratings, and comments shared by users about our products or services.
  • Social Media Profiles: Information obtained from social media platforms (with user consent) to enhance user experiences.
  • Product Preferences: User choices, interactions, and feedback regarding our products and services.

We collect this data through direct user input, online forms, surveys, application settings, browsing activities, and automated technologies such as cookies and similar tracking tools. Third-party service providers may also share personal information with us for specific purposes, adhering to their privacy agreements.

Cookies and Tracking Technologies

We employ cookies and other similar technologies to enhance your experience on our platform and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as remembering user preferences and maintaining session integrity.
  • Preference Cookies: Used to remember settings or choices made by the user, like language preferences or display settings.
  • Analytics Cookies: Track website usage and visitor behavior to improve our services, understand trends, and measure the effectiveness of our online presence.

Users can manage non-essential cookies through our Cookie Manager, providing control over data collection for these purposes.

Data Retention and Deletion

GDS Southlake retains personal data only for as long as reasonably necessary or required by law. The retention periods vary based on the type of data and its purpose:

  • Financial and transaction records are kept for an extended period, as prescribed by tax and accounting regulations.
  • Personal information associated with user accounts is retained until the account is inactive or closed, unless required otherwise by law.
  • Data used for analytics may be aggregated and anonymized after a certain period for ongoing improvement without directly identifying individuals.

Once the data’s purpose has been fulfilled, we delete or anonymize it to ensure no re-identification risks.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Data Encryption: We use encryption protocols to secure data during transmission and storage, ensuring industry standards for data protection.
  • Secure Processing: Our payment gateways and third-party processors adhere to strict security standards to protect financial data.
  • Access Controls: Only authorized personnel with legitimate business reasons can access personal information, and they are bound by confidentiality agreements.

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect or solicit personal information from minors, and we encourage parents to supervise their online activities. If we become aware of any data collection from children, we will take appropriate steps to delete this information.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its details.
  • Rectification: Have your inaccurate or incomplete personal data corrected or updated.
  • Erasure (Right to be Forgotten): Request the deletion of your personal information, subject to legal exceptions.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your rights does not adversely affect your service experience.

To exercise these rights or for data-related inquiries, please contact our privacy team at your earliest convenience via email ([email protected]) or postal mail to the provided address in this policy.

Changes to Privacy Policy

GDS Southlake reserves the right to update or modify this Privacy Policy at any time, and we will post these changes on our website. We encourage users to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or data-related requests, please reach out to our privacy team:

We appreciate your trust in us, and we are committed to maintaining the highest standards of data protection.